Operator Agreement

Last updated August 9, 2026

1. The Platform and our role

ParkTab provides software and payment facilitation: drivers start and pay for parking sessions at your locations, and you manage pricing, sessions, enforcement, and reporting. Each parking session is a transaction between you and the driver. ParkTab is not a party to that transaction, is not a parking operator at your locations, and is not a bank — payments are received, processed, and settled by licensed third-party payment processors as described in Section 5.

2. Your locations

You represent and warrant, for each location you add to the Platform, that:

• You own the location or hold a valid lease, management agreement, or other right to operate parking and collect parking revenue there;
• The information you provide about the location — address, capacity, rules, and rates — is accurate and kept current;
• Your operation of the location complies with applicable law, including local parking regulations, signage requirements, accessibility requirements, and consumer-protection law;
• Neither you nor your beneficial owners are subject to sanctions administered by OFAC or a similar authority, and you will not use the Platform from an embargoed jurisdiction.

You will provide documentation of your right to operate a location on our reasonable request. We may decline, suspend, or remove a location listing if we reasonably believe these representations are not met or the listing creates risk for drivers or the Platform.

3. Rates, signage, and what drivers pay

You set the parking prices at your locations using the Platform’s pricing tools, and you are responsible for ensuring that posted signage and the rates configured on the Platform say the same thing. Drivers pay the price you set. Unless you enable a disclosed consumer surcharge (Section 4), we do not add driver-facing convenience or service fees to parking at your locations, and you agree not to misstate Platform pricing to drivers.

4. Platform fees

Our fee is a percentage of each parking payment we collect for you, subject to a per-transaction minimum, and it includes payment processing — there is no monthly subscription, setup fee, or hardware charge. The current published fee schedule, including the volume tiers that lower your rate automatically as your portfolio grows, appears on our pricing page and in your dashboard. As of the date above, the standard schedule is:

Fee mechanics:

• Minimums. Per-transaction minimums (currently $0.70 for app self-pay and $0.25 for attendant card payments) apply at every tier.
• Tips. A 5% fee applies to tips collected through the Platform, with a $0.50 minimum that acts as a floor on the transaction’s combined fee rather than a second charge; tips are otherwise passed through to you in full.
• Volume tiers. Tier assignment is based on your average monthly processed volume over the trailing 12 months across all locations under your operator account. We review assignment monthly and apply the resulting rate prospectively to the following month. Volume means electronic payments we process for you through the Platform — card, mobile wallet, and PayPal-family payments, including tips — net of refunds; cash and other out-of-band payments do not count and carry no Platform fee. New operators start at the list tier and qualify on their running average after their first 90 days. We may aggregate volume across operator accounts under common ownership or management, and may decline to aggregate accounts that are not.
• Annual commitment. The lowest tier requires an annual volume commitment under a separately agreed addendum or order form. Operators above $1,250,000 in average monthly volume without such a commitment remain at the $400,000–$1,250,000 tier rates.
• Consumer surcharge. Where you enable it and where permitted by law, you may pass some or all of the Platform fee to drivers as a disclosed surcharge. You are responsible for the legality and accurate disclosure of any surcharge you enable, and we may limit or disable the surcharge feature where we reasonably believe it is unlawful or violates card-network rules.
• Changes. We may change the fee schedule with at least 30 days’ notice (by email or through the dashboard). A fee increase or an adverse structural change takes effect no earlier than the end of that notice period, and you may terminate under Section 15 before it applies to you; during any annual commitment term, fee increases do not apply to you until renewal. Tier movements under the published schedule, and changes that lower your rate, take effect as described in the schedule.

5. Payment collection and processing

You appoint ParkTab as your limited agent solely to collect payments from drivers on your behalf, through our third-party payment processors (currently Stripe, and PayPal for certain payment methods). A driver’s payment obligation to you is satisfied when the driver’s payment is received by us or our processor, even if you have not yet received the related payout.

To receive payouts you must complete onboarding for a payout account with our processor (currently a Stripe connected account) and keep it in good standing. Your use of the processor is subject to its terms, including the Stripe Connected Account Agreement and Stripe Services Agreement, and you authorize us to share your information with the processor as needed to provide the service. We may decline or hold transactions that we or the processor reasonably believe are fraudulent, unlawful, or in violation of card-network rules.

You will comply with applicable card-network rules and the processor’s acceptable-use and prohibited-business requirements. Where your staff accept card-present payments on readers, you are responsible for the physical security of the readers and for never writing down or otherwise recording card numbers; we and our processors are responsible for the Platform’s own PCI DSS scope.

6. Payouts, holds, and reserves

• Clearing hold. Funds from a session become eligible for payout 7 days after the payment settles. This hold protects you and drivers against card disputes; payouts are never same-day as the underlying payment.
• Schedule. Eligible funds pay out to your bank at least weekly. In addition, if your eligible balance exceeds $10,000, we initiate a payout as funds clear rather than waiting for the next scheduled run.
• Adjustments. We may adjust hold periods, payout schedules, and the auto-payout threshold for operational, risk, or processor reasons. Adjustments that would materially delay your payouts (other than account-specific risk holds and reserves) take effect no earlier than 14 days after notice through the dashboard, and you may terminate under Section 15 before they apply; enterprise arrangements may set custom schedules.
• Reserves and offsets. If your account presents elevated risk (for example, unusual dispute rates or suspected fraud), we or the processor may hold a reserve sized to reasonably anticipated dispute exposure, reviewed at least monthly, released when the underlying risk lapses, and shown in your dashboard. You authorize us to deduct from payouts, or invoice you for, amounts you owe under this Agreement — including refunds, chargebacks, dispute fees, and negative balances. Invoiced amounts are due within 15 days, and you authorize us and our processor to debit the bank account linked to your payout account for negative balances.
• No interest. Neither we nor the processor pays interest on funds pending payout.

7. Refunds, disputes, and chargebacks

You may refund a driver at any time through the Platform. You authorize us to issue a refund on your behalf where we reasonably determine a charge was made in error (for example, a duplicate payment) or where required by card-network rules or law. When a payment is refunded, reversed, or charged back, the related Platform fee is returned or reduced proportionally. Chargebacks on your sessions, and any dispute fees the processor charges, are your responsibility; we will pass along dispute information and reasonable assistance so you can respond.

8. Cash and out-of-band payments

The Platform can record sessions paid by cash or by other means outside the Platform. We charge no Platform fee on those payments, we have no responsibility for collecting or safeguarding them, and they do not count toward volume-tier assignment.

9. Taxes

You are responsible for determining, collecting, and remitting all taxes on parking at your locations — including parking, occupancy, sales, and similar taxes — and for any required tax registrations. Prices you set are presumed to include any taxes you owe unless you configure taxes separately, and you represent that your tax configuration on the Platform is accurate. We provide transaction reporting to support your filings, and our processor may issue tax information returns (such as Form 1099-K) where required. We do not provide tax advice.

If applicable law requires ParkTab, as a marketplace facilitator, booking intermediary, or similar, to collect and remit a tax on parking transactions, we may do so and will remit those amounts to the taxing authority rather than to you; doing so does not make us responsible for taxes the law imposes on you.

10. Your responsibilities

In operating with the Platform, you agree that you will:

• Conduct enforcement (citations, immobilization, towing) lawfully and under your own authority — enforcement decisions and their consequences are yours, not ParkTab’s;
• Honor sessions, validations, and benefits paid or granted through the Platform for the time purchased;
• Keep your team’s access credentials secure and ensure your staff and contractors comply with this Agreement — activity under your operator account is your responsibility;
• Keep reasonable records of sessions honored and of cash-recorded sessions, and provide them on our reasonable request;
• Maintain commercial general liability insurance appropriate to a parking operation;
• Not use the Platform for any unlawful purpose, to launder money, or to process payments unrelated to parking and clearly disclosed adjacent services at your locations;
• Not interfere with, probe, or attempt to gain unauthorized access to the Platform, and not reverse engineer or build a competing product from it except as permitted by law.

11. Drivers and driver data

Drivers’ use of ParkTab is governed by our Terms of Service and Privacy Policy. Through the Platform you may receive driver information — such as license plates, session history, and contact details where provided. You may use that information only to operate parking at your locations (including enforcement and driver support), you must protect it and comply with applicable privacy law, and you may not sell it or use it for unrelated marketing without the driver’s consent. As between the parties, each of us is an independent controller (or the equivalent under applicable privacy law) of driver information it processes for its own purposes. You will notify us without undue delay — and in any case within 72 hours — of any unauthorized access to driver information you received through the Platform, and will cooperate on any required notifications. We retain all rights in Platform data that is aggregated or de-identified so it no longer identifies you or any driver.

12. Intellectual property

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform, our APIs, and the signage materials we generate (such as QR codes and templates) to operate parking at your locations during the term of this Agreement. You grant us a limited license to use your business name, logo, and location details to operate the Platform — for example, in the driver app, on receipts, and in listings. Except as licensed here, neither party will use the other’s name or logo in marketing without consent. Feedback you give us may be used without restriction or obligation.

APIs. Keep your API keys secret. We may apply reasonable rate limits, will give reasonable notice of breaking API changes, and may suspend integrations that endanger the Platform or other operators.

Beta and AI-assisted features. Features identified as beta, preview, or AI-assisted — including the AI pricing assistant — may produce suggestions that are incomplete or wrong. They are provided for your review, and a rate plan or configuration takes effect only when you confirm it; once confirmed, it is your pricing and your configuration for all purposes of this Agreement, including Sections 3 and 16.

13. Confidentiality

Each party will protect the other’s non-public business information received under this Agreement, use it only to perform under this Agreement, and not disclose it except to those who need it and are bound to confidentiality, or as required by law. These obligations do not apply to information that is or becomes public through no fault of the recipient, was already known without restriction, was independently developed, or is rightfully received from a third party. A party compelled by law to disclose will give the other prompt notice where lawful. These obligations last three years after termination — and for trade secrets, for as long as they remain trade secrets. This section does not restrict our use of aggregated or de-identified data under Section 11.

14. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, AND WE DO NOT GUARANTEE ANY LEVEL OF PARKING DEMAND, REVENUE, OR ENFORCEMENT OUTCOME AT YOUR LOCATIONS.

15. Term and termination

This Agreement runs month to month from acceptance. Either party may terminate at any time with 30 days’ notice (you, by closing your operator account or emailing support@parktab.app; we, by notice to you) — except that during an annual commitment term, early termination is available only as the commitment terms provide. Either party may terminate for a material breach that remains uncured 15 days after notice of it, and we may suspend or terminate immediately for fraud or illegal activity, where required by a processor or card network, or to prevent imminent harm to drivers or the Platform. On termination, new sessions stop, but this Agreement continues to apply to sessions already collected: remaining funds are paid out on the normal schedule after applicable holds, and we may retain a reasonable reserve for up to 180 days (or longer where the processor requires) to cover chargebacks and disputes. Sections that by their nature should survive — including fee and repayment obligations, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution — survive termination.

16. Limitation of liability and indemnification

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THIS AGREEMENT WILL NOT EXCEED THE PLATFORM FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS CAP DOES NOT LIMIT OUR OBLIGATION TO PAY OUT DRIVER FUNDS WE HAVE COLLECTED FOR YOU UNDER SECTION 6, AND NOTHING IN THIS SECTION LIMITS LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT.

You will indemnify and hold harmless ParkTab, Inc. and its affiliates from third-party claims, losses, and expenses (including reasonable legal fees) arising out of the operation of your locations — including enforcement actions, signage or pricing errors, premises claims, tax obligations, and surcharges you enable — or your breach of this Agreement or of applicable law. We will indemnify you against third-party claims that the Platform, as provided by us and used as permitted, infringes their intellectual-property rights — except to the extent a claim arises from combination with non-ParkTab products, modifications we did not make, or use in violation of this Agreement; if the Platform is subject to such a claim, we may procure the right for you to keep using it, modify it to be non-infringing, or terminate this Agreement and refund any prepaid amounts.

The party seeking indemnification must give prompt notice of the claim, allow the indemnifying party to control the defense and settlement (except that a settlement imposing non-monetary obligations on the indemnified party requires its consent), and reasonably cooperate. The waiver of indirect damages above does not apply to amounts payable to third parties under this section’s indemnification obligations.

17. Dispute resolution; arbitration; class-action waiver

Please read this section carefully — it affects legal rights. Any dispute arising out of or relating to this Agreement or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (and, for claims under $250,000, its Expedited Procedures), before a single arbitrator, seated in Wilmington, Delaware, with proceedings conducted remotely where practical, rather than in court — except that either party may bring an individual claim in small-claims court, either party may seek injunctive relief in court for misuse of intellectual property or confidential information, and we may bring a court action to collect unpaid fees or negative balances. Arbitration fees are allocated as the AAA’s Commercial Rules provide. The arbitrator, not a court, decides questions of arbitrability, except that a court decides the enforceability of the class-action waiver below. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. Each party may bring claims only in its individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding, and the arbitrator may not consolidate claims. If this waiver is found unenforceable as to a dispute, then this entire arbitration section is void as to that dispute.

18. Governing law and changes

This Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-laws rules; any dispute not subject to arbitration will be brought exclusively in the state or federal courts in New Castle County, Delaware. We may update this Agreement from time to time: material adverse changes take effect no earlier than 30 days after we notify you (by email or through the dashboard), we may require re-acceptance through the dashboard for such changes, and your continued use of the Platform after the effective date constitutes acceptance. Changes to Section 17 do not apply to disputes that arose before the change. The then-current version always lives at this page; prior versions are archived and available on request, and the version in effect when a session was paid governs that session.

19. Miscellaneous; contact

The parties are independent contractors; this Agreement creates no partnership, joint venture, or employment relationship, and nothing in it is exclusive — you may use other parking systems alongside ParkTab. You may not assign this Agreement without our consent, except to a successor of your business; we may assign it to an affiliate or successor. Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations. A failure to enforce a provision is not a waiver of it. This Agreement has no third-party beneficiaries; in particular, drivers may not enforce it. You consent to receive notices, disclosures, and contract versions electronically, and your electronic acceptance has the same force as a signature. If any provision is unenforceable, the rest remains in effect. This Agreement, the published fee schedule, and any separately negotiated written agreement (which controls over this one) are the entire agreement between us about the Platform. Notices to you may be sent to the email on your operator account; notices to us go to legal@parktab.app or ParkTab, Inc., c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713.